The investment in the transit center system is one of the factors that helps to increase the competitive advantage of the express delivery business in maximizing the customer experience, and at the same time responding well to the strong growth of the courier industry. ecommerce.
According to the annual SYNC Southeast Asia report conducted by Facebook and Bain & Company, Vietnam is predicted to be the fastest growing e-commerce market in Southeast Asia by 2026, with a total value of The value of goods will reach $56 billion, 4.5 times the estimated value in 2021. The strong growth of e-commerce in recent years and online shopping habits formed during and after the pandemic have opened up. creates opportunities for express delivery businesses, when delivery is considered one of the important factors contributing to shaping the customer’s experience on the online shopping journey. According to this report, the number of digital consumers is expected to reach 71% of Vietnam’s population by the end of 2021, bringing the total number of e-commerce users to 53 million. With the number of orders increasing day by day and expanding to provinces and cities across the country, investing in the transit center system will help ensure smooth transportation, limit loss and damage of goods. compared with manual handling and shorten the delivery time.
In order to timely grasp the needs and context of the current market, shipping companies are constantly improving their capacity and optimizing logistics solutions to bring the best service experiences to customers. International express delivery brand J&T Express is also not out of the above trend with the investment in building the 37th transit center in Vietnam. This is the most modern and largest center in the country with an area of up to 60,000 square meters, expected to be put into operation in early 2022. Thanks to the application of modern technologies such as the intelligent classification system DWS, With automatic handling process according to Smart Logistics standards and automatic matrix conveyor system, it is estimated that the center can handle up to more than 2 million large and small packages of all kinds per day with high accuracy and time. fast.
One of the benefits of a transit hub is its large storage space and professional management system, which helps ensure goods are properly classified, stored and managed. Thanks to modern handling technologies, businesses can save money and time in handling goods, meeting the growth rate of parcel volume in the future. Investing in a modern transshipment center system helps businesses control the quantity and quality of goods, ensuring the circulation and transportation of goods to consumers quickly. That helps express delivery businesses better prepare to meet the increased shopping demand in the coming time, especially in the peak seasons.
Phan Binh – Brand Director of J&T Express Vietnam, shared: “It is expected that when the 37th center comes into operation in early 2022, the total area of J&T Express’s transit center will reach 168,000 square meters. The investment in the transit center system and the application of technology and artificial intelligence to the management and operation chain not only helps J&T Express improve control efficiency and speed up the freight process, but also helping parcels reach consumers faster and more accurately, contributing to improving the reputation and competitive position of businesses.”
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