Recently, in the series of events to celebrate BIDV’s 65th anniversary held at the National Convention Center (Hanoi), a large number of customers have officially received and experienced new transaction features such as money transfer. , deposit/withdraw money at ATMs, etc., entirely by CCCD chip easily, quickly and safely and securely at BIDV’s ATM and E-Zone automatic transaction channels.
Mr. Do Manh Hung – customer who participated in the event and experienced the transaction – shared: I feel very satisfied! Previously, every time I made a transaction at the bank, I had to present my ID card for the bank officer to check the information as well as fill in the declaration by hand, the process and the wait took an average of 10-15 minutes. Easy to fill in wrong information. However, today, when I used CCCD chip to authenticate information on BIDV’s automatic teller machine, all information on my CCCD was automatically and accurately recognized and compared by the bank’s system, helping to facilitate transactions. My translation is done very quickly, simply and conveniently. Deposit, withdraw money without using card, transfer in just 2 minutes.
Customers experience withdrawing money on ATMs using CCCD chips.
Authentication and information collation via CCCD chip makes financial transactions of customers simple, convenient, safe, fast and fully automatic. At the same time, CCCD chip supports the bank in the process of customer authentication, reducing the operating time of the staff, eliminating the risks of forgery and errors in the operation process compared to checking and comparing identity cards through ordinary ID cards. often.
Currently, BIDV is accepting CCCD chips on automatic transaction channels at 09 points in Hanoi and Quang Ninh. In the coming time, BIDV will continue to coordinate with the Center for Research and Application of Population Data and Citizen Identity – the Ministry of Public Security to expand the entire system and on the BIDV SmartBanking application to increase the user experience. customer’s experience when using CCCD chip in banking transactions.
In the period of strong digital transformation, building a roadmap to develop CCCD chip products and applications in banking transactions will help maximize the value of the National Database on Population and Identity. , electronic authentication. BIDV is also a pioneer in accompanying ministries and sectors to popularize the valuable benefits of CCCD chips to the customer community.
Customers experience transferring by CCCD chip on E-zone