“While it is optional for customers to engage with the technology, we assure them that we would never compromise their security and don’t hold or retain any biometric data.”
However, Gus Hosein, executive director at Privacy International, voiced concern at the initiative.
“There is a universe and a technical set of conditions where this could be done well, protecting you and your data,” he said. “[But] considering BA’s recent fine for not taking the security of credit card and other data seriously enough, how much confidence can we have in the airlines protecting this data?
“Fundamentally, we should be reducing the data at risk, reducing its collection and use. Particularly considering that, unlike reissuing a credit card, you can’t change your biometric.”
The American Civil Liberties Union warned that facial technology could be used for general surveillance.
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