The agencies will utilize Conduent’s computer-aided dispatch/automatic vehicle location (CAD/AVL) solution to assist drivers with routing and keep buses on schedule, as well as provide real-time vehicle information on bus locations for passengers to make informed decisions. For dispatch personnel, the systems track the performance of the buses and enable effective communications with the fleet.
“These upgrades are critically important for our clients and their customers,” said John Peracchio, Interim CEO, Conduent Transportation. “The newer systems will give the agencies more data and options for operations to run smoothly, leading to even more reliable and trusted service for riders.”
San Diego: In San Diego, the upgrades will be performed on 375 buses operated by MTS and another 155 buses operated by NCTD. The work will entail the first large-scale deployment of the company’s advanced Integrated Vehicle Unit (IVU)-4000 version of CAD/AVL. The IVU-4000 on-board system, coupled with key upgrades, will provide an enhanced user experience for drivers and less workload for dispatchers, so they can offer a better overall performance for passengers.
Orange County: In Orange County, Conduent will perform for OCTA key software upgrades on the CAD/AVL system, and will work with the authority to develop and pilot a first-of-its-kind bus communications capability based upon Voice Over Internet Protocol (VOIP). This updated technology will leverage the IVU-4000 system’s enhanced capabilities, coupled with cellular communications, to allow dispatchers to more efficiently communicate with operators. The initial pilot will be conducted on 12 OCTA buses to test the functionality and reliability of the VOIP solution, with the goal of migrating the entire fleet to the new technology.
The contracts mark an extension of Conduent’s ongoing work with the two agencies.
Los Angeles Region: The company also provides fleet management solutions for the Los Angeles County Metropolitan Transportation Authority (LA Metro), in addition to a range of other transportation services across the region in support of transit, public parking, tolling and safety programs.
For example, the company provides dynamic pricing software and hardware for the Los Angeles Department of Transportation’s LA Express Park™ program. The on-street parking technology enables the agency to manage curbside usage, improving access to spaces and increasing turnover, ultimately reducing congestion.
The company also helps to ease travel across Los Angeles County by modernizing the tolling system on Metro ExpressLanes with the latest in automated technologies. Through a recent contract with LA Metro, the company’s upgrades will save drivers time via reduced congestion, while improving safety on both the I-10 and I-110 corridors.
Conduent Transportation is a leading provider of transportation and mobility solutions – including roadway charging and management, parking and curbside management, and advanced transit and public safety systems – that offer automated, analytics-based and personalized services for government agencies and their constituents. The company has been helping transportation clients for more than 50 years and operates in 27 countries.
As one of the largest business process companies in the world, Conduent manages mission-critical digital interactions at massive scale – helping global businesses and governments stay ahead of rapidly evolving expectations. We leverage the power of cloud, mobile and IoT, combined with innovations in automation, AI and blockchain technologies, to elevate every constituent interaction, and deliver advanced digital experiences that are more efficient, seamless and satisfying. It’s why a majority of Fortune 100 companies and over 500 government entities depend on Conduent to manage essential interactions on their behalf and move their operations forward.
Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S., 11 million employees who use our HR Services, and nearly 9 million people who travel through toll systems daily. Whether it’s digital payments, medical claims administration, eligibility and enrollment, transportation and mobility systems, end-user engagement or benefit administration – Conduent makes every interaction more individualized, immediate and intelligent. Learn more at www.conduent.com.
Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit http://twitter.com/Conduent, http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent.
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries.
SOURCE Conduent Incorporated