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iPhone X users face call display delay issue, Apple says looking into reports


According to the Apple’s 2018 first quarter financial results, iPhone X was the star of this quarter as the company recorded “the highest revenue ever from a new iPhone lineup” since the launch. Amid the revenue growth and the rising popularity, Apple’s anniversary edition, aka the iPhone X is in

According to the Apple’s 2018 first quarter financial results, iPhone X was the star of this quarter as the company recorded “the highest revenue ever from a new iPhone lineup” since the launch. Amid the revenue growth and the rising popularity, Apple’s anniversary edition, aka the iPhone X is in the limelight again, but this time not for a good reason. Several iPhone X across the world took to Apple’s support forums to post about the call display delay problem that they are facing. The issue was first reported by The Financial Times.

After the report started spreading, Apple reportedly told The Financial Times that they are “looking into” user reports. Probably the company is planning a fix soon.

Some iPhone X users are complaining that they are facing an annoying issue on their devices due to which they are unable to respond to calls immediately. The complaint was first registered on Apple’s support forums. The issue basically emerges when the iPhone X user receives a phone call. The device reportedly doesn’t wake up the display although it rings to alert the new call.

According to the report, the iPhone X phone call display issue is growing every passing day. However, the company has acknowledged the issue and is said to be in its early investigation stage. One of the affected iPhone X users took to Apple’s support forum to post, “Whenever I receive an incoming call in my iPhone X, ringtones starts but the display is seen only after six-eight second.”

ALSO READ: Apple iPhone X now starts at Rs 95,000: Is it worth it? Yes and no

Going by the complaints on the Apple support forum, the affected iPhone X users are trying to resolve the problem by restarting the device or even factory resetting the handset.

One of the many affected iPhone X users said, “Whenever I restart my iPhone X the problem gets automatically solved and after 15-20 calls the same problem starts again.” “I have performed the hard reset as well as the soft reset of my iPhone X but it was of no use,” the user added. On the other hand, another user said, “I did the restore and it worked fine for a couple of days and the same problem. Guys can you get apple sort that problem.”

As of now, we are not sure when will Apple come out with a solution to the problem. It is still unclear whether the delay in displaying the incoming call is a software issue or is due to a failed hardware component. But, we can expect a fix soon though.



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