Thursday, 19 April 2018
Iphone

Apple is investigating an iPhone X glitch which has stopped some people from answering calls


source
Tomohiro Ohsumi/Getty
  • Apple is looking into reports of an iPhone X bug
    that makes it difficult for users to answer calls.
  • Affected devices ring and vibrate with an incoming
    call, but take up to 10 seconds to show who’s calling on the
    display.
  • The bug means users can’t swipe on the on-display
    button to answer calls.
  • It’s the latest bug users have spotted with the
    expensive £1,000 / $1,000 iPhone X.

iPhone X users have discovered yet another bug with their
expensive £1,000 devices.

Some iPhone X owners are reporting that their phone displays take
up to 10 seconds to show who’s making an incoming call, even as
the phone rings and vibrates.
We first saw the bug reported by The Financial Times
.

The bug makes it difficult for the phone to carry out one of its
most basic tasks of answering a call. The delayed display issue
means that users can’t swipe the on-screen button to answer a
call.

A scan of Apple’s support forums show that scores of iPhone X
owners seem to be suffering from the same problem.

“Whenever the incoming calls come on my iPhone X the display
doesn’t [light] up, it vibrates and rings but the display doesn’t
turn on, it only turns on say after good 5 to 6 secs,” wrote
one confused user
.

“When receiving incoming call on iphone x its only ringing and
vibrate there is no display on screen,” another
said
.

Apple said it was “looking into these reports.”

The bug is another embarrassment for Apple, which has justified
the iPhone X’s £1,000/$1,000 price tag with futuristic features
such as facial recognition, an advanced camera setup, and a
high-end OLED display. But the phone has been plagued with
problems, with Apple
putting out a software fix
for devices that temporarily
stopped working in cold weather. And
a small number of users reported a green line appearing
on
the side of their iPhone X screens.

Multiple reports have suggested that
Apple has slashed production orders on the iPhone X
, planning
to make only 20 million units for the first quarter of 2018. That
suggests the phones aren’t selling well – though the higher price
means the firm
is still reporting record revenue
on lower shipments.





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