Experts talk about urgent coronavirus issues including which companies are hiring and how high school seniors are dealing with the situation.
Editor’s note: The Star is making this story free to readers due to public health concerns related to coronavirus. Please consider a digital subscription to The Star so we can continue doing this important work.
Ventura County residents who receive Medi-Cal health insurance can ask questions about COVID-19 and other health conditions 24 hours a day, seven days a week, on a new advice hotline launched this week.
Gold Coast Health Plan, which administers Medi-Cal to nearly 190,000 Ventura County residents, started the Advice Nurse Line. Plan officials say it’s a way Medi-Cal members with medical issues who can’t get ahold of a doctor can decide what they need to do.
A nurse on the line who speaks in their preferred language will help them decide if they need to go to urgent care, can wait to see their doctor or can take care of symptoms at home.
“Access to medical advice from a trusted source is more important now than ever,” said Dr. Nancy Wharfield, Gold Coast’s chief medical officer. “This hotline will help us ensure that needs of our members are met at all times during this crisis.”
To reach the advice line, members can call 1-805-437-5001. The toll-free number is 1-877-431-1700. Those who use a TTY should call 711. When calling, the member should have their GCHP ID card or Medi-Cal benefits ID card (BIC) ready.
Tom Kisken covers health care and other news for the Ventura County Star. Reach him at [email protected] or 805-437-0255.
SUPPORT LOCAL JOURNALISM: To see more stories like this, subscribe here.
Read or Share this story: https://www.vcstar.com/story/news/local/2020/03/26/ventura-county-coronavirus-gold-coast-health-plan-hotline-medi-cal-insurance/2915852001/
- Public health expert warns virus not going away – KSAT San Antonio
- Tesla asks employees to resume production at Fremont car plant despite coronavirus health orders – CNBC
- Major health groups and charities urge Trump to reverse World Health Organization funding decision – CNN
- Public health officials push back on May opening | TheHill – The Hill
- Analysis | The Health 202: Los Angeles is racing to discover the true coronavirus infection rate – The Washington Post
- Some Public Health Officials Not Releasing Coronavirus Hospitalizations : Shots – Health News – NPR
- Covid-19 health-care crisis could drive new developments in robotics, editorial says – The Washington Post
- Lost Your Health Insurance During the COVID-19 Crisis? Here Are Your Options – The Motley Fool
- El Paso virus cases jump to 35 as health leaders warn of increased risk of ‘community spread’ – KVIA El Paso